Hey ya'll, more thoughts on the last post. It started out as a rebuttal, and I was just going to leave a comment, but it got to be too much and decided to post it here for ya'll to have your say.
Yes, our co is much larger. We generally have about 4-5 dispatchers at any given time and all they do is answer the phone. We have about 20 people in our office to deal w/everything else and a lot lizard to deal directly w/the drivers. They hand out spare cars, do inspections, that sorta stuff so we rarely talk to the dispatchers other than on the radio.
Our dispatchers are not given any sort of power over us because our company understands that without drivers there would be no company. Yes, there are limits, and yes, we are certainly expendable, and Lord know there are plenty of people in line to take our jobs, but for the most part the drivers really are the important part of the company.
I don't know how this person comes off on the radio but I know that most of the dispatchers I've spoken with, at all cab companies, hate drivers. We're all quite low on the human totem pole to them. For that matter, to most of the people that get in our cabs as well. And I'm trying not to generalize here, because Lord knows there are bad drivers out here as well.
Not that this is a shock to any of you. This is a service industry job and most folk don't respect those in the service industry. Just the way it is. Sadly.
Yanno what? Just to make this interesting, I'm going to throw an opinion (or two) out here.
I WORK for a living. Not in an office, but I still work. 12 hrs a day, often 7 days a week. I pay my taxes. I vote. I don't litter. I don't abuse children or animals. (Drunks are a whole different type of animal :o) I've never been to jail or prison. I've not had illegitimate children so I could live off your money just because I can.
I did not go to college to become a cab driver but I needed a job one day so I did what all hard-working, conscientious Americans do ... I took whatever I could get to pay the rent. Which is more than a lot of American people are willing to do.
People complain about foreigners coming to this country and taking our jobs. Well ...
A) Our government has always allowed this. Correct me if I'm wrong, but isn't that how this country was started? Didn't everyone come from somewhere else? Except the Indians and what happened to them? Exactly what's happening to us now, but on a larger scale. But we are allowing it, they were overwhelmed and practically wiped out.
B) A lot of people are too LAZY to work.
C) A lot of people are too good to flip burgers. Or clean up after people. Or drive cabs.
I've never mistreated anyone while I've done this job. But yes, sometimes my attitude can be a bit much. If you're not in my cab and doing something stupid, you probably wouldn't even see it.
And just because a lot of folks don't know how the cab biz is run in Portland here's a simple synopsis: we lease our cars from the company. The only money we make is from our customers. the company gives us nothing, monetarily. I PAY for the joy of working. When you include gas, I pay out more than twice what's considered poverty level for this country in a year. (Read that again to make sure you understand). I have to CLEAR this amount, and then make more to live on. Think about that.
Other cities pay their drivers, hourly or otherwise and give them benefits, etc., and still others are run differently. I make the best of my situation/job, and sometimes even enjoy it. Can a lot of other people say that? Really?? One of the reasons I can approach this job, and my customers the way I do is because I know that - for the most part- these people can't bring me down with THEIR attitudes.
Whew. That's all I have for now. Flay away at me. I'll try n' work up some sort of enthusiastic rebuttal.